NEW ORLEANS--Caring for people at the end of life can be filled with blessings, meaningful experiences and peace of mind, but also exhaustion that can lead to depletion. We know the toll that caregiving takes on families during short- or long-term illnesses. However, hospice workers often experience the same stresses on a daily basis.
Sally Hill Jones, Ph.D., Texas State University School of Social Work, explained at the recent Gerontological Society of America (GSA) conference in New Orleans, the importance for hospice workers to maintain motivation. That’s because, as a group, they are at risk for burnout and secondary trauma.
She reiterated thoughts that she had also addressed in her article, A Delicate Balance: Self-Care For the Hospice Professional.
Jones said, “Most professionals enter hospice work envisioning the ideal death, which often includes the healing of relationships, resolution of regrets, peaceful and pain-free death for clients, and manageable grief for families. When reality falls short of the ideal and goals are unattainable or different from those of clients, what happens to motivation?”
She pointed out that for hospice professionals to provide valuable healing or peace to clients it is key that they acknowledge their own vulnerability and the need to process their feelings, particularly grief, along with the associated pain and enrichment it includes.
“Self-care gives professionals reservoirs of resources with which to respond empathetically and clearly to clients’ needs,” she said.
Self-Care Takes a Back Seat
It seems that when self-care takes a back seat, there is danger that hospice workers and caregivers will distance themselves from clients or over-invest as a way to protect themselves from further exhaustion. It is helpful to be aware of how stress manifests itself in the body, as well as emotionally, cognitively, relationally and spiritually.
Key to emotional self-care is making time to routinely express, soothe and release emotions, including grief. She said, “Identifying individual emotional stress indicators, such as increased crying, irritability, anxiety, numbness, self-doubt or addictive behaviors, is important.”
Expressing and Soothing: Cry when you must even if a movie or music is needed to “jump-start” a good cry. Other methods include writing, creating, listening to music, talking with confidants, enjoying hot baths, being held, or cuddling a pet, aromatherapy, massage, meditation, mindfulness, prayer, gardening, and even cleaning.
Soaking up joy: Treasure the joyful times and successes you experience, as well as pleasurable activities and laugh often – these will fill up your resource reserves.
Be mindful of warning signs: Relational warning signs include: Overextending one’s self, inability to set limits, and instead of handling conflicts focused on solutions – you find yourself blaming or personalizing.
Jones noted: “End-of-life work is often spiritually rejuvenating, since it involves clients’ big-picture concerns. However these can get lost in the details of paperwork and finding resources. As such, staying attuned spiritually is important. This includes reading sacred texts, praying, attending services, connecting to nature, listening to music, meditating, and engaging in creative endeavors.”
She added that self-care is not optional. “Those in hospice work who tend to the source of their gifts will find a long career of privilege as a compassionate sojourner in many clients’ unique lives.
However, this gift must be protected. Hospice workers are often there as clients approach their final passage, she said.”
Research on Hospice Workers' Stress
Jones’ based her research into motivating hospice workers in the wake of burnout, job dissatisfaction and other challenges, on a sample of 16 hospices in 14 states. In pre-test results most hospice workers had average scores for burnout, about a third were in the high category of emotional exhaustion and about a fifth were considering leaving their jobs.
She is currently working to determine the effectiveness of self-care planning. Jones added, “Hospice workers need support from hospice organizations and governmental policy regulating hospices. Hospice workers need manageable caseloads that allow them to spend the time they need with patients and families and still have personal lives.”
Rita Watson, MPH, wrote this article for Psychology Today through a Journalists in Aging travel grant from the Gerontological Society of America and New American Media.
Immigrant rights advocates gathered Wednesday in San Francisco to call on local police not to…
The governments of El Salvador and Guatemala are warning Central American immigrants living in the…
The Los Angeles Times editorial board wrote an editorial on Dec. 29, 2015 titled, “Why…
A controversial new ad by Donald Trump touches on everything from Islamic terrorism to stemming…
It is unjust that mothers and children fleeing violence are as much of a priority…
Mayor Michael Nutter famously said he'd ban Trump from Philadelphia if he could, after the…