NAM Coverage

Californians Under Covered California Experience Delays, Dropped Coverage

 
Covered California acknowledged problems with enrollment delays and dropped health plan coverage for nearly 30,000 consumers over the weekend. The health insurance exchange is working to fix the issue before the next sign-up period this fall.

According to officials, the health plan provider failed to promptly send insurance applications for 20,000 people, which caused confusion and delays over coverage. Up to 10,000 had their Covered California insurance prematurely canceled because they were deemed eligible for Medi-Cal, the California Medicaid welfare program for low-income residents, based on an income check. Covered California said that the private insurance should remain in place until Medi-Cal coverage takes over.

“There have been some cases of individuals where the wires got crossed and people were removed from Covered California before Medi-Cal was live,” said executive director Peter Lee. “It’s been a limited number of cases, but it’s still a concern.” -

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